Karen possesses an exceptional ability to manage multiple tasks with precision and efficiency. She is a proactive problem solver often anticipating solutions before they arise and plays a crucial role in maintaining smooth office operations. I highly recommend Karen for any administrative role as she consistently exceeds expectations and would contribute significantly to the success of any business.
Simon Coombs – Network Energy Assessing Limited
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Karen is great at setting up systems and processes so we can track projects. She is naturally organised and happy to suggest ways we could do things more simply.
She has really grasped a lot of the varied food related work we do and so can contribute to getting foundations right, breaking down jobs to quote, helping bring together reports, understanding what is involved in projects and more.
If I ever need support with something last minute, she can usually accommodate that, or find a way to support me. She also has a strong network of skilled people who we can link with when we need something new done.
Karen is certainly a major contributor to how well my business works and delivers for my clients, and she has enabled me to diversify what we do and to still have balance and control.
Jane Milton – Food Industry Expert
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I have worked with Karen since 2018 and there is no-one I’d trust more with handling the day-to-day administrative and operational tasks of my business. Karen’s support and input has been instrumental to our business growth, and I am so grateful for all her contributions. I have highly recommended Karen to many people since we started working together and happily continue to do so.
Tania Diggory – Founder and Director of Calmer
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Karen makes a huge difference to my business. She kindly reminds me when I need to provide the information she needs to create my monthly invoices which is the bit I hate! She makes the wheels tick round for me so that I can concentrate on what I like and I’m good at. I wouldn’t be without her 😊
Louise Hickman – Trusted Compliance Solutions Limited
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Karen works with us monthly as our clerk to the governing body. Every month she works with both myself and Chair of Governors to create the agenda; guiding and supporting us in our legal duties. She diligently creates the agenda, the minutes of the meetings and shares with all governors, keeping us on track and ensuring everyone has access to the right paperwork. Karen is the first port of call and has worked with a range of governors, supporting both myself and the Chair in confidential matters. I never question whether Karen has done what is needed, will support when needed and knows people in all sorts of situations which might be helpful to us – that’s always a surprise!
Kate Day – Headteacher, South Oxhey Primary School
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Karen has worked in our accounts team since July 2023, covering maternity leave and assisting in times of excessive workloads. She has been a valuable team player, picking up on our processing requirements very quickly and executing independently. Karen has demonstrated her technical knowledge and experience to suggest improvements and guide us in our transition to Xero’s accounting system. She has been very pleasant to work with, is well liked in our small team, and been very supportive and adaptable to our needs. Karen has been a valuable asset in our time of need, and it is reassuring to know she is there for us!
Miriam Hennah – Accounts Supervisor, Downing IP Limited
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Karen has ably supported my business with her virtual-assistant services over the last 3 years. She came on board at a time when I was drowning in a sea of admin and project-related paperwork, and created systems, processes and an infrastructure to guide the way that the business is run on a day to day basis. She is flexible, hard-working, and versatile across many areas of office administration, and I can highly recommend her to anybody looking for clarity in how to run the affairs of a small, limited company.
Andy White – Andy White Creative Limited
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Karen has been providing admin support to my business for the past couple of years, initially helping me to improve workflows that were causing me stress and overwhelm, and since then providing invoicing, aged debt follow up, newsletters, ad hoc admin, and more. But the one bonus that isn’t advertised and is indescribably valuable to a business owner, is having someone to talk to who already knows your business model and your goals, for those days when being a One Man Band can leave you doubting your direction and feeling life is too busy and not enough business. Karen has kept me sane through the growth of my business and allowed me to focus on the areas of my business that bring me joy.
Georgina Green – Green Tutors
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You’ve been such a wonderful, patient, caring support dear Karen. I’m truly grateful, Couldn’t have managed without you. Thank you again.
Linda Bretton – Elegant Ease
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It’s great that you are here – it’s running like silk as far as I am concerned.
Robert Rasmussen – Director, Rasmussen Consulting
I’ve worked with Karen for a few years now. What I really value is her desire to work with me and my systems rather than imposing one of her systems on me. I’m rather a technophobe and appreciate not being cajoled into anything higher tech than my paper diary – Karen had a very neat idea for us which has worked very well. She’s very clear in advance about when she is and isn’t available and is rapidly responsive whenever I need to contact her. Thank you, Karen!
Dorothy Watt – Timeline Healer
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I wanted to take the opportunity to extend my thanks for all your hard work and efforts in supporting us – it has been invaluable! Huge thanks for everything you’ve done – the organisation and delivery to our clients would not have been as slick or professional without you!
Nancy Foster – Director, Social Dynamos
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As a relatively new business and a one man band with a limited budget, I’d fallen into the trap where I felt I had to do everything myself. I’d been nervous about outsourcing anything as I didn’t want to waste any money and thought that it would be most cost effective to try to turn my hand at running an end to end business. In reality this just led to me being incredibly busy, not very productive, and not focussing on the things that I’m good at or generate revenue! As the adage goes, I was so busy working in my business I wasn’t working on my business! So a few months ago I decided to start getting some support from Karen and I’m so pleased I did! Not only has Karen been very professional and efficient in completing all the tasks I’ve asked for her help with, she has consistently gone the extra mile. From offering advice and support around a separate project I was working on, that I only mentioned to her in passing, and even emailing me an article she’d read that she thought I may find useful. I’ve already recommended Karen to a number of people, all of which have given similar positive feedback. So it you are thinking you could do with an extra pair of hands, I wouldn’t hesitate to suggest contacting Karen!
Mary Muirhead – Consultant, Thrive Your Life
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Karen is always very responsive, efficient and is a vital part of my business. Once I became busy myself, it was important to outsource all admin, document creation etc to Karen. This freed me up to do more of what I love – coaching clients to build their businesses.
Gilly Woodhouse – Business Coach for Osteopaths, Osteobiz
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Karen is a life saver! I was drowning in admin and got to the point where I could not make head way. No matter how much time I set aside, I seemed to make no progress. I called Karen in a state of panic and within 24 hours, we met, I explained and she was able to help me in ways that goes way beyond traditional admin support. She incredibly efficient and knows exactly what she is doing.
Keeley Taverner – Psychotherapist, Key 4 Change
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I asked Karen to provide Sales support for my growing business and she has been amazing! She quickly established a process with me, listening to what I wanted and suggested ways we could work together. With an agreed process in place I felt as though a great weight has been lifted from my shoulders. She took time to understand my business style and I know that prospective clients are being contacted in a professional and timely manner. This support has given me the opportunity to meet new clients and the space to better serve my existing clients. Her organisational skills and calm approach is exactly what I need – I thoroughly recommend her services!
Samantha Pilling –Social Media Marketer, Bite Me Marketing
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Consistently efficient, bright, organised, energetic and enthusiastic, Karen’s intelligent approach, initiative and support has really freed my time up to focus on activities that really add value to my business and for my clients. From the outset, she established exactly what was required and continues to ably and reliably deliver it. There is so much that I used to do myself, that I just don’t even think about any more. I can’t recommend her highly enough!!
Gayl Long – Executive Coach and Facilitator, In8Resources Limited
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I engaged Karen for 3 years beginning in 2012, and her impact on Brightlife has been significant. Initially I was looking for PA and admin support during a chaotic time as the business grew rapidly. Karen added value from day one, shouldering tasks that were not a good use of my time and bringing order and structure to every aspect of Brightlife.
As a direct result of my confidence in her, during 2013-2014 she created and implemented systems and processes to better manage our sales process, customer service, relationships with our associates, risk and compliance, and all our internal administration. She is a dedicated and tenacious administrator with a strong eye for detail and excellent follow through.
In 2015, Karen’s engagement with Brightlife evolved to support the business functioning independently of me – again, she created and implemented systems and processes to support Brightlife giving our clients consistent excellent service. In addition to all her hard work and dedication, Karen has been immensely personally supportive of me and my vision for Brightlife and this has enabled me to scale the business with confidence. She will be an asset to anyone who is struggling to realise their business vision because administration/systems and processes are bogging them down.
Karen brings commitment, loyalty, a willingness to shoulder responsibility, and elbow grease to everything she does and I am delighted to recommend her.
Kate Warren – Executive and Team Coach, Brightlife